Privacy Policy

ComforTech (hereinafter referred to as “the Operator”) establishes this Privacy Policy regarding the handling of user information in the application “Mainichi Patch” (hereinafter referred to as “the App”).

1. Local Data Saved on Device

All training records (occlusion time, eye used, stamps, timestamps, etc.), settings, and photo stamp images entered or recorded in the App are stored exclusively on the user’s device. The Operator does not collect, acquire, or transmit any of this data externally.

2. Information Collected by the Operator and Collection Methods

The only information collected by the Operator is the information submitted via the in-app inquiry form:

1. Information Provided by the User
   • Inquiry Information: Inquiry category, text content of the inquiry, and optional reply email address.
2. Automatically Collected Information Upon Submitting Inquiries
   • App and Device Info: App name, app version, OS type (iOS / Android), and submission timestamp.

Note: The App does not integrate third-party analytics SDKs or advertising modules (such as AdMob). Usage data is not transmitted externally for analysis purposes. Note: Reminder notifications use the device’s local notification function, and notification device tokens are not transmitted to external servers.

3. Purpose of Use

Information collected by the Operator is used strictly for the following purposes:

1. Responding to user inquiries and providing support.
2. Investigating reported bugs and improving app quality based on inquiries.

4. External Data Transmission and Third-Party Provision

In this Policy, “external data transmission” means transmitting information entered or recorded by the user, device information, or similar data to servers managed by the Operator or a third party. This is treated separately from general external communications required for app update checks, store page display, external links, and similar functions.

User information collected by the Operator is externally transmitted only when submitting an inquiry via the in-app form.

• Destination: Inquiry reception infrastructure managed by the Operator.
• Information Transmitted: Inquiry category and text entered by the user, optional reply email address, app name, app version, OS type, and submission timestamp.
• Purpose of Use: Responding to inquiries and managing support status.

Except as described above, the Operator does not provide or transmit users’ personal information or data to third parties.

5. Data Storage and Management

1. Local Data: All local training records and settings stored on your device are permanently deleted if you uninstall the App or clear app data.
2. Inquiry Data: Inquiries received by the Operator are stored securely and deleted after a reasonable period once support is completed.

6. Important Notice

The App is not a medical device and does not guarantee medical treatment or visual improvement. Always follow your physician’s advice regarding eye patch training.

7. Children’s Privacy

The App is intended for use by young children, primary school children, and their parents or guardians. Personal information (such as an optional reply email address or inquiry content) must be submitted by or with the consent and supervision of a parent or legal guardian. If it is discovered that a child under 13 has provided personal information without parental consent, the Operator will promptly delete such information.

8. Contact Us

For questions regarding this policy, please contact us via the in-app inquiry form.

Operator: ComforTech